If you have applied for CFCD roles or wider DWP in the past you will notice some differences to the usual recruitment process.
Here's what you need to know about the application process: -
- Please complete all sections of the application form. You may be asked to write up to 500 words either answering a question, or multiple questions, or explaining your experiences against the behaviour identified in the advert (Level is dependent on grade) in the form of a personal statement or statement of suitability. Further information can be found in the resources section. The evidence you provide must relate to your own experiences. If evidence of plagiarism, or sharing of questions, information or answers throughout any part of the selection process is found, your application will be withdrawn. The same applies to all stages of your application.
- For adverts with multiple locations listed, there will be an opportunity to select preferences if successful, for which you may be considered. For each vacancy you apply for, you can select up to 3 location preferences where you would prefer to work.
You may be asked to complete a personal statement, the advert will advise the word count, this can be between 500 – 1250 words. The size of statement will vary depending on the job role and grade. When completing your personal statement, please read and understand the Key Criteria thoroughly, as this is what your written evidence will be assessed against. Your layout is entirely your preference; you may choose narrative, bullets, etc. You may choose to address each criteria separately, however, one narrative example may cover and evidence several key criteria.
You may not be able to meet all the key criteria, but please ensure that where you can, you evidence your key personal contributions and state what have you done that's relatable to the specification. You don't have to explain the whole process, just the part you played and the skills and experience you used/gained. Share with us what makes you suited to this role and why, what you can do and the skills you have that are transferable to the key requirements, and the life experience or passion you have that are linked to this role.
After successfully completing and submitting your application, you will be invited to take a Situational Judgement Test. You have up to 24 hours following the vacancy closing date to complete the test.
There will be one test per vacancy and if you apply for multiple vacancies then you will need to take the online test for each one. The test itself will also vary depending on the grade the vacancy is advertising.
You must pass the Situational Judgement Test to progress. If you pass the test your written evidence provided in your application form will then be sifted. If successful following sift you will be progressed to interview. Feedback is not provided at sift stage.
- If successful following the application form and test stages you will be invited to an interview. This could be either a pre recorded video interview, or a live Teams interview, depending on the role you have applied for, details will be in the advert. The interview should take approximately 30 - 40 minutes.
- If pre-recorded, you must complete the interview within 5 days of receiving the invitation. The 5 days begins at the point you receive the invitation. Please note details of how to deal with the unlikely event of experiencing technical issues will be provided. For live Teams interviews, you will be given suitable notice.
- Please refer to the Success Profiles which will provide more detail on Behaviours and Strengths and the levels we will be assessing you against. Further information can be found in the resources section. We recommend you familiarise yourself with this framework, however the most important thing is to answer the question and give plenty of relevant detail.
- Our recruitment delivery partners recommend you view the interview questions and record your responses using an up to date web browser such as Google Chrome or Microsoft Edge or an equivalent.
- You will be given some time to familiarise yourself with the approach and practice question before starting to record your responses.
- It is essential that your full face is visible throughout your interview. You must not have anything covering your face (e.g. a PPE face mask) or be positioned in poor lighting where your face cannot be clearly seen. We must be able to clearly see you when you are giving your answers and we will use this to confirm your identity and verify that you are the person applying for the job. Please contact the recruitment team before undertaking your interview if you have any specific personal concerns about this. It is worth highlighting here that if we cannot see your full face your interview may be rejected and you could be rejected from the process at this stage.
- During the interview, you will be asked a question and given a minute to consider how you want to reply. You will have 3 minutes to provide your response. There will be 6 questions in total and you can refer to notes at any time during the interview. The evidence you provide must relate to your own thoughts and experiences. If evidence of plagiarism is found your application will be withdrawn. If you have completed your response and there is time remaining you can fast forward to the next question.
- Your completed interview will be assessed and we will get in touch with your outcome.
- Feedback will be provided on your score for each interview answer scored.
Provisional Offer Stage
Provisional offers of employment at this stage will be made via email. Please keep an eye on your Application Centre and inbox for updates. Please note, offers need to be accepted within 72 hours, details of what happens next will be on the correspondence. If you do not accept the provisional offer within 72 hours, your offer may be withdrawn. Please refer to FAQ or chat bot if you have any queries relating to your offer. Contact information is also available on the advert.
Successful candidates not offered a role, either due to location preference or number of vacancies available, will be placed on a reserve list which will be held for up to 6 months. The reserve list will be used to offer future vacancies of the same grade which are similar in requirements and essential criteria, arising in your preferred locations. These further posting offers will be made in strict merit order.
When an offer of employment is made to you there are some additional requirements that must be completed satisfactorily before you can start. The additional requirements are known as pre-employment or vetting checks and you must satisfy the requirement to prove your identity and your right to work in the UK and the Civil Service initially. When you successfully pass this first stage, further checks are undertaken to confirm criminal records, health and employment history.
Some roles within CFCD require National Security Clearance vetting in addition to standard pre employment checks, for example our Economic, Serious and Organised Crime. Details of this will be outlined in the advert. Please ensure you have checked your eligibility for these roles before applying.
You will need to provide DWP with various documents to prove who you are and where you live. Please ensure that you do so within 48 hours of the request for documents coming through to you. Please note that if you do not provide the appropriate documentation within the timescales, your application may be withdrawn. If you experience any problems with your documentation, please do not hesitate to contact us.
- There may be more than one location listed on the advert.
- In this case, you will be asked for your preferences for up to 3 locations (from those available in the vacancy) telling us where you would prefer to work if you are successful. Please do not select a location unless you are prepared to accept a role in that location.
- Selection for appointment to the Civil Service is on merit, on the basis of fair and open competition, as outlined in the Civil Service Commission's Recruitment Principles here.
- Job offers made will be in merit order and there is a possibility that your preferred locations may no longer be available depending on your position on the merit list. If none of your location preferences remain at the point we make a job offer, DWP will offer you a role from available locations within a reasonable daily travelling distance of your home.
- Please note, if you do not specify a preference for a specific location in your 3 choices, or there are no available vacancies within expected mobility for the grade and working pattern, you will not be offered a role for that location.